| Title: | 顧客服務管理 : CRM實戰理論與實務 |
| Authors: | 張力元 |
| Issue Date: | 2003 |
| Publisher: | 華泰 |
| URI: | http://webpac.lib.nctu.edu.tw/F/?func=item-global&doc_library=TOP01&doc_number=000950752 http://hdl.handle.net/11536/107090 |
| ISBN: | 9576094860 |
| Appears in Collections: | Books |
| Title: | 顧客服務管理 : CRM實戰理論與實務 |
| Authors: | 張力元 |
| Issue Date: | 2003 |
| Publisher: | 華泰 |
| URI: | http://webpac.lib.nctu.edu.tw/F/?func=item-global&doc_library=TOP01&doc_number=000950752 http://hdl.handle.net/11536/107090 |
| ISBN: | 9576094860 |
| Appears in Collections: | Books |
