標題: Using RFID guiding systems to enhance user experience
作者: Lin, Hsien Tang
Lin, Chia Feng
Yuan, Shyan Ming
資訊工程學系
Department of Computer Science
關鍵字: Radiofrequencies;Portable digital assistants;Social interaction;Customer satisfaction;Communication technologies;Taiwan
公開日期: 2009
摘要: Purpose - The purpose of this article is to present a guiding system with enhanced functionality based upon radio frequency identification (RFID) technology to promote a user friendly experience. Design/methodology/approach - Based on a user survey, the paper provides a guiding system using RFID with blog platform for further interaction. An example of this technology was built into a gallery at a college in Taiwan. Findings - This guiding system is defined as pull type because users actively pull the relevant information using RFID readers. With such functionalities, users have the opportunity to acquire information, using a mobile device, about a specific object in a context-aware manner. In addition, users can share ideas and comments related to the object on blogs with others who had visited or will visit the object or site. The user survey results showed that visitors seldom met the artists at an exhibition of their works, but desired to discuss and shares comments with them and other visitors. The proposed system addressees this need with a blog, and the user satisfaction survey confirmed that the proposed system met the requirements. Originality/value - The paper provides a guiding system to enhancing user experience by RFID and blog. The system also builds a channel between the creators of the artworks and others.
URI: http://hdl.handle.net/11536/14201
http://dx.doi.org/10.1108/02640470910947665
ISSN: 0264-0473
DOI: 10.1108/02640470910947665
期刊: ELECTRONIC LIBRARY
Volume: 27
Issue: 2
起始頁: 319
結束頁: 330
顯示於類別:期刊論文


文件中的檔案:

  1. 000266086100012.pdf

若為 zip 檔案,請下載檔案解壓縮後,用瀏覽器開啟資料夾中的 index.html 瀏覽全文。