| 標題: | 台灣筆記型電腦全面品質管理標竿建立及分析---子計畫IV：台灣筆記型電腦全面品質管理標竿---顧客滿意度和意見回饋 Benchmarking Total Quality System of Taiwan's Notebook Industry---Customer Satisfaction and Feedback |
| 作者: | 唐麗英 TONG LEE-ING 交通大學工業工程與管理系 |
| 關鍵字: | 全面品質管理;顧客滿意度;意見回饋;標竿;Total quality management (TQM);Customer satisfaction;Feedback channel;Benchmarking |
| 公開日期: | 1999 |
| 官方說明文件#: | NSC88-2213-E009-025 |
| URI: | http://hdl.handle.net/11536/94427 https://www.grb.gov.tw/search/planDetail?id=443428&docId=80265 |
| Appears in Collections: | Research Plans |
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