Title: 服務業品質管理
Authors: 楊錦洲
Issue Date: 2002
Publisher: 品質學會
URI: http://webpac.lib.nctu.edu.tw/F/?func=item-global&doc_library=TOP01&doc_number=000894843
http://hdl.handle.net/11536/106868
ISBN: 9578914563
Appears in Collections:Books