Browsing by Author "Huang, Shyh-Chang"

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A Self-Evaluation System of Quality Planning for Tourist Attractions in Taiwan: An Integrated AHP-Delphi Approach from Career Professionals
(2017-10-01)
Chen, Luan
;
Ng, Eric
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Huang, Shyh-Chang
;
Fang, Wei-Ta
;
土木工程學系
This study seeks to identify a set of key indicators along with weightings for tourist attractions in Taiwan, and develop a quality management self-evaluation mechanism for tourism businesses, using an advanced integrated Analytic Hierarchy Process and Delphi (AHP-Delphi) approach derived from the supply side perspective. This research study comprises two phases: (1) Delphi method analysis that involves 17 experts, providing confirmation about the evaluation criteria; and (2) Analytical Hierarchical Process (AHP) method which aims to allocate weightings to the evaluation criteria from the experts. Findings from the Delphi method analysis revealed the acceptance of two dimensions, six sub-dimensions and 17 indicators as key evaluation criteria. The AHP method analysis indicated that the most significant dimension was managing quality, with tourism services and public sector facilities being the most important sub-dimension and indicator respectively. The self-evaluation mechanism proposed in this planning perspectives can assist tourism businesses and national/regional Destination Management Organization to identify quality management problems and possible ways of enhancing quality tourism, so that tourism experience, and tourist's satisfaction can be further improved effectively between the conflicting views by career professionals.
Identifying and assessing critical risk factors for BIM projects: Empirical study
(2014-09-01)
Chien, Kuo-Feng
;
Wu, Zong-Han
;
Huang, Shyh-Chang
;
土木工程學系
;
Department of Civil Engineering
Building information modelling (BIM) technology exhibits strong potential to become the core technology used in the construction industry. However, the process of implementing new technology involves numerous challenges, and the performance of new technology can be impaired when unidentified risk factors are present during implementation. A complete understanding of the risk factors can enable BIM users to execute early responses to the potential risks, thus increasing the possibility that BIM is implemented successfully. In this study, 13 risk factors related to the technical, management, personnel, financial, and legal aspects of BIM adoption were identified. Based on the results of a questionnaire survey distributed to architects, engineering consultants, academics, and construction companies in the architecture, engineering, and construction industry in Taiwan, relationships between risk factors were identified using the decision-making trial and evaluation laboratory method. This study identified the critical risk factors of BIM projects at various levels and proposes relative risk-response strategies for a case study project. (C) 2014 Elsevier B.V. All rights reserved.