Browsing by Author "Joe, Sheng-Wuu"

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Assessing Online Learning Ability From a Social Exchange Perspective: A Survey of Virtual Teams Within Business Organizations
(2010)
Lin, Chieh-Peng
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Chiu, Chou-Kang
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Joe, Sheng-Wuu
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Tsai, Yuan-Hui
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交大名義發表
Drawing on social exchange theory, this study proposes a model by postulating critical antecedents and mediators as the key drivers of online learning ability. In the model, online learning ability is affected indirectly by trust via 3 mediators simultaneously, including team commitment, task conflict, and relationship conflict, whereas trust is impacted directly by expressiveness interdependence, outcome interdependence, and task interdependence. Empirical testing of this model, by investigating the personnel of virtual teams from information technology organizations, confirms the applicability of social exchange theory in understanding online learning ability. This study contributes to the virtual team learning literature by extending social exchange theory to the rarely explored area of online learning ability of organizational teams and validating idiosyncratic drivers of online learning ability. Last, this article provides managerial implications and limitations of the research.
Assessing perceived value: moderating effects of susceptibility to brand prestige and susceptibility to normative influence
(2017-07-01)
Joe, Sheng-Wuu
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Tsai, Yuan-Hui
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Lin, Chieh-Peng
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Ma, Hwa-Chun
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Chiu, Chou-Kang
Concerns about individuals' susceptibility to brand prestige and their social implications of consumption often affect consumer behavior. To clarify such concerns in depth, this study assesses the relationship between brand credibility and perceived value by simultaneously examining the main effects and moderating effects of both susceptibility to brand prestige and susceptibility to normative influence. Empirical testing using a survey of 336 smartphone users from the high-tech and banking industries confirms most of the hypothesized effects in this study. Finally, based on its findings, this study discusses managerial implications as well as research limitations.
Assessing team performance: Moderating roles of transactive memory, hypercompetition, and emotional regulation
(2016)
Tsai, Yuan-Hui
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Joe, Sheng-Wuu
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Chen, Mei-Liang
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Lin, Chieh-Peng
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Ma, Hwa-Chun
This study proposes a model based on transactive memory theory to analyze team performance. In the proposed model, team performance is influenced by hypercompetition and emotional regulation directly and indirectly via the mediation of transactive memory and knowledge sharing. According to the model, the direct effect of knowledge sharing on team performance is moderated by both hypercompetition and emotional regulation. Empirical testing of this model, using team personnel in banking, insurance, and financing firms, confirmed the applicability of the transactive memory theory among these service firms\' work teams. Managerial implications and research limitations are discussed.
Being an excellent team: understanding how politics influence team performance
(2018-01-01)
Chiu, Chou-Kang
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Joe, Sheng-Wuu
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Lin, Chieh-Peng
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Wu, Tien-Yu
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Yen, Pi-Hsia
This research develops a model based on the transaction cost theory and resource allocation theory to predict how politics (i.e. autocracy and opportunism) affect team performance in technology industries. Directly related to resource adequacy, team performance is associated with top management autocracy and peer teams' opportunism indirectly via the mediation of collective affective commitment. The relationships between collective affective commitment and team performance and between resource adequacy and team performance are moderated by top management autocracy and peer teams' opportunism, respectively. Empirical testing of this model, by investigating personnel of work teams in high-tech firms, explores changes in politics in technology industries. Lastly, this study provides managerial implications and research limitations based on its empirical findings.
Being excellent: predicting team performance, proactivity, and proficiency in technology industries
(2017-01-01)
Tsai, Yuan-Hui
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Joe, Sheng-Wuu
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Lin, Chieh-Peng
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Huang, Ching-Chang
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Ma, Hwa-Chun
This research proposes a model based on team climate theory to explain the development of team performance, proficiency, and proactivity in technology industries. In the model, team performance, proficiency, and proactivity are indirectly related to team climate that consists of politics, emotional regulation, and charisma via the mediation of cooperation and team efficacy. Empirical testing of this model, by investigating personnel from high-tech organisations, confirms the theoretical applicability of team climate across high-tech working groups. Based on the empirical findings, this research provides managerial implications and research limitations.
Better to be flexible than to have flunked The mediating role of service flexibility and its determinants for team performance
(2015)
Lin, Chieh-Peng
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Joe, Sheng-Wuu
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Chen, Shih-Chih
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Wang, Huei-Jyuan
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交大名義發表
Purpose - High team performance helps achieve several organizational benefits, such as strengthened competitive advantages, enhanced productivity, and higher profits and market share. For these reasons, the purpose of this paper is to propose a model based on the framework of proactive motivation and the theory of collectivism to analyze the formation of service flexibility and team performance. Design/methodology/approach - To test the hypotheses, this study conducts a survey of service staff in teams from high-tech firms in a well-known industrial zone in Northern Taiwan. These teams provide service for their industrial customers. From the survey, this study confirms the full mediating mechanism of service flexibility among the teams. Findings - The test results reveal that service flexibility fully mediates the relationship between team performance and its exogenous factors. Whereas collectivism negatively moderates the relationship between team efficacy and service flexibility, it does not moderate the relationship between service recovery and service flexibility. Furthermore, collectivism positively moderates the relationship between service flexibility and team performance. Originality/value - This study provides important findings that complement previous literature by examining three fresh antecedents for explaining how team performance is motivated by the mediating role of service flexibility and how some of the study\'s model paths are moderated by collectivism. The mediating role of service flexibility indicates that managers can apply service flexibility as a firewall that calibrates a team\'s input and output. Managers should encourage the application of agile solutions and advanced technology for facilitating team flexibility, consequently improving team performance.
Exploring corporate citizenship and purchase intention: mediating effects of brand trust and corporate identification
(2015-10-01)
Tsai, Yuan Hui
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Joe, Sheng-Wuu
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Lin, Chieh-Peng
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Chiu, Chou-Kang
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Shen, Kuei-Tzu
Corporate citizenship represents various organizational activities and status related to the organization\'s societal and stakeholder obligations. This study develops five different dimensions of corporate citizenship and examines the relationship between the five dimensions and purchase intention by including two key mediators. In the proposed model of this study, purchase intention is indirectly affected by economic, legal, ethical, general philanthropic, and strategic philanthropic citizenship via the mediation of corporate identification and brand trust. Empirical testing using a survey of 353 consumers from various industries confirms most of our hypothesized effects. Last, managerial implications for corporate leaders and limitations of our findings are discussed in depth.
Learning cyber trust using a triadic functioning analysis: a qualitative approach
(2010-10-01)
Tsai, Yuan Hui
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Lin, Chieh-Peng
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Chiu, Chou-Kang
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Joe, Sheng-Wuu
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經營管理研究所
The issue of cyber trust has been scattered in several different fields, including computer science, information science and some social sciences. Although social informatics has been a subject of systematic analytical and critical research for more than three decades, previous research has rarely noted the importance of social informatics on cyber trust. Therefore, it is essential to establish a research framework that applies in cyber trust from a perspective of social informatics so that cyber trust may be achieved by different professionals and researchers. This study presents the factors under which cyber trust thrives from a perspective of social informatics. Social informatics research pertains to e-commerce from a perspective of both social and technical changes that shed some light on cyber trust for business professionals and researchers.
Learning cyber trust using a triadic functioning analysis: a qualitative approach
(2010-10-01)
Tsai, Yuan Hui
;
Lin, Chieh-Peng
;
Chiu, Chou-Kang
;
Joe, Sheng-Wuu
;
經營管理研究所
The issue of cyber trust has been scattered in several different fields, including computer science, information science and some social sciences. Although social informatics has been a subject of systematic analytical and critical research for more than three decades, previous research has rarely noted the importance of social informatics on cyber trust. Therefore, it is essential to establish a research framework that applies in cyber trust from a perspective of social informatics so that cyber trust may be achieved by different professionals and researchers. This study presents the factors under which cyber trust thrives from a perspective of social informatics. Social informatics research pertains to e-commerce from a perspective of both social and technical changes that shed some light on cyber trust for business professionals and researchers.
Modeling IT product recall intention based on the theory of reasoned action and information asymmetry: a qualitative aspect
(2013-02-01)
Lin, Chieh-Peng
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Tsai, Yuan-Hui
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Joe, Sheng-Wuu
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Chiu, Chou-Kang
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經營管理研究所
This study proposes an ethical model of IT product recall intention based on the theory of reasoned action considering information asymmetry. This study is one of the first to consider information asymmetry in the formation of IT ethical intention. In the proposed model, nine propositions are provided for understanding the formation of the ethical intention of IT providers. More specifically, IT product recall intention is negatively influenced by information hiding and opportunism practicing, while opportunism practicing is positively influenced by information hiding. Furthermore, both information hiding and opportunism practicing are positively influenced by information asymmetry and negatively influenced by ethical attitude and subjective ethical norm. Last, the implications and limitations are provided.
Modeling job effectiveness in the context of coming out as a sexual minority: a socio-cognitive model
(2015-01-01)
Tsai, Yuan-Hui
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Joe, Sheng-Wuu
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Liu, Wei-Te
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Lin, Chieh-Peng
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Chiu, Chou-Kang
Previous literature describes "coming out of the closet" as an important job career issue that is conducive to personal stress and job effectiveness in business firms. Previous research of human resources and organizational behavior has rarely assessed homosexual employees\' coming out and their job effectiveness. This study aims to complement previous research by proposing and testing a research model of job effectiveness of homosexual workers based on social cognitive theory. In the model, job effectiveness is indirectly affected by disclosure self-efficacy, disclosure outcome expectation, and social support via the mediation of disclosure, stress, and job advancement satisfaction. Empirical tests from a preliminary survey of 319 gay and lesbian adults in Taiwan are conducted herein, their results are presented, and managerial implications and limitations of this study are provided.
Modeling Job Pursuit Intention: Moderating Mechanisms of Socio-Environmental Consciousness
(2014-12-01)
Tsai, Yuan-Hui
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Joe, Sheng-Wuu
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Lin, Chieh-Peng
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Wang, Rong-Tsu
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經營管理研究所
Many scholars have suggested the relationship between corporate social performance and its ability to attract a large number of high-quality job applicants, because previous literature indicates that employees with strong social awareness help create a high-performance organization. For that reason, an important issue for successful business recruitment is how to boost the pursuit intention of job seekers. This study discusses such issue by proposing a model based on signaling theory and cognitive dissonance theory. In the proposed model of this study, the positive relationships between four dimensions of corporate social performance and job pursuit intention are hypothetically moderated by socio-environmental consciousness. The proposed hypotheses of this research were empirically tested using the data from graduating students seeking a job. The empirical findings of this study complement previous literature by discussing how corporate social performance benefits business firms from a perspective of strengthened human resources and recruitment. Finally, managerial implications for business managers based on the findings herein are provided.
Modeling knowledge sharing among high-tech professionals in culturally diverse firms: mediating mechanisms of social capital
(2017-05-01)
Tsai, Yuan-Hui
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Joe, Sheng-Wuu
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Lin, Chieh-Peng
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Wu, Po-Hsuan
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Cheng, Yueh-Hung
Drawing upon social capital theory, this research postulates cultural intelligence as a key driver of knowledge sharing through the mediation of social capital among employees from culturally diverse organizations. An empirical testing of the proposed model, by investigating Taiwanese professionals from high-tech foreign companies in Taiwan, reveals the applicability of social capital theory in understanding the relationship between cultural intelligence and knowledge sharing. The study's test results show that cultural intelligence indirectly influences knowledge sharing through different dimensions of social capital. This research further provides managerial implications and limitations.
Modeling knowledge sharing and team performance The interactions of ethical leadership and ambidexterity with politics and job complexity
(2019-07-08)
Liu, Min-Ling
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Lin, Chieh-Peng
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Joe, Sheng-Wuu
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Chen, Kuang-Jung
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經營管理研究所
Purpose To deepen our understanding about the development of team performance, the purpose of this paper is to develop a model that explains how ambidexterity and ethical leadership affect knowledge sharing and team performance through within-team competition. Design/methodology/approach This study demonstrates the applicability of ambidexterity and within-team competition by surveying 78 teams from the high-tech and banking industries. This study further presents a three-way interaction among ambidexterity, politics and job complexity. Findings This study finds that both ambidexterity and ethical leadership are positively related to knowledge sharing and team performance through the mediation of team development competition. Originality/value This study confirms that ambidexterity and ethical leadership play critical factors for improving knowledge sharing and team performance through the mediation of team development competition. Furthermore, the moderating effects of politics and job complexity are also confirmed in the research.
Modeling perceived job productivity and its antecedents considering gender as a moderator
(2009-03-01)
Lin, Chieh-Peng
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Chiu, Chou-Kang
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Joe, Sheng-Wuu
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經營管理研究所
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Institute of Business and Management
This study proposes a conceptual model for examining the formation of perceived job productivity and its antecedents. In the model, leader-member exchange and job satisfaction both directly and indirectly influence perceived job productivity, with the latter effect occurring through the mediation of organizational commitment. Gender moderates each model path. The moderating effects are simultaneously tested using data from 344 engineering staff of a large Taiwanese high-tech manufacturer. Lastly, the empirical findings and their implications are discussed. (C) 2009 Western Social Science Association. Published by Elsevier Inc. All rights reserved.
Modeling team performance and its determinants in high-tech industries: Future trends of virtual teaming
(2014-10-01)
Joe, Sheng-Wuu
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Tsai, Yuan-Hui
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Lin, Chieh-Peng
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Liu, Wei-Te
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經營管理研究所
Drawing upon social cognitive theory, this research postulates critical team characteristics and environmental factors as key drivers of team performance in virtual contexts. In the proposed model of this study, team performance is positively related to four antecedents (i.e., team efficacy, collective outcome expectation, emotional intelligence climate, and procedural justice climate) directly and indirectly via the mediation of team planning. An empirical testing of this research, by investigating working professionals in high-tech industries, suggests the applicability of social cognitive theory in understanding team performance in virtual teaming contexts. Last, managerial implications about future virtual teaming and limitations of this research are provided. (C) 2014 Elsevier Inc. All rights reserved.
Modeling technological innovation performance and its determinants: An aspect of buyer-seller social capital
(2013-07-01)
Tsai, Yuan-Hui
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Joe, Sheng-Wuu
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Ding, Cherng G.
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Lin, Chieh-Peng
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交大名義發表
This study validates a research model that examines technological innovation performance from the aspect of buyer-seller social capital in business-to-business (B2B) contexts. Drawing on social capital theory, this study postulates that innovation performance is indirectly affected by buyer-seller social capital via the mediation of commitment to innovation and customer knowledge development. The commitment to innovation also has an influence on customer knowledge development. The model examines the data obtained from high-tech firms' personnel in Taiwan. The study's test results indicate that innovation performance is positively influenced by shared norms and trust through the mediation of customer knowledge development. Accordingly, innovation performance is also positively influenced by social interaction and shared norm through the mediation of the commitment to innovation. Lastly, managerial implications and limitations from the empirical findings are provided. (C) 2012 Elsevier Inc. All rights reserved.
Modeling the Relationship Among Perceived Corporate Citizenship, Firms' Attractiveness, and Career Success Expectation
(2012-01-01)
Lin, Chieh-Peng
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Tsai, Yuan-Hui
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Joe, Sheng-Wuu
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Chiu, Chou-Kang
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經營管理研究所
Drawing on propositions from the signaling theory and expectancy theory, this study hypothesizes that the perceived corporate citizenship of job seekers positively affects a firm's attractiveness and career success expectation. This study's proposed research hypotheses are empirically tested using a survey of graduating MBA students seeking a job. The empirical findings show that a firm's corporate citizenship provides a competitive advantage in attracting job seekers and fostering optimistic career success expectation. Such findings substantially complement the growing literature arguing that corporate citizenship brings firms competitive advantages without solid evidence from the perspective of recruitment and human resources. Finally, managerial implications and limitations of this study are also discussed.
Modeling the relationship between IT-mediated social capital and social support: Key mediating mechanisms of sense of group
(2012-11-01)
Tsai, Yuan-Hui
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Joe, Sheng-Wuu
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Lin, Chieh-Peng
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Wang, Rong-Tsu
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Chang, Yu-Hsiang
This study proposes a model based on social capital theory to explain the formation of social support in virtual groups. Although previous literature suggests a direct effect of social capital on social support in face-to-face groups (e.g., working teams), it remains uncertain if such an effect exists completely in the same way among virtual social groups that count heavily on computer-mediated communication. In this study's proposed model, social support is indirectly influenced by social capital and need for affiliation via the mediation of sense of group (which includes perceived membership, mutual influence, and immersion). Empirical testing of this model, by investigating working professionals in online social networking communities, confirms the applicability of social capital and need for affiliation among virtual groups. Group-level data were analyzed by the technique of path analysis to test our hypotheses. Lastly, managerial implications and limitations of the research are provided. (C) 2012 Elsevier Inc. All rights reserved.
Modelling IS upgrade intention, its mediator and antecedents: a two-wave survey
(2016)
Lin, Chieh-Peng
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Tsai, Yuan-Hui
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Joe, Sheng-Wuu
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Wang, Chia-Hsiang
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經營管理研究所
The purpose of this study is to explore key determinants and mediator that drive IS upgrade intention based on information asymmetry theory. Sample subjects for our survey were drawn from the student population of a large national technology university in Taiwan. The factors in this study were measured using five-point Likert scales adapted from existing literature. Perceived usefulness, perceived ease of use, and professional influence were measured in the first survey while the other factors were measure in the second survey 2 months later. A two-step structural equation modelling procedure was employed for statistical analysis. The empirical findings show that perceived usefulness and professional influence negatively affects upgrade intention via the full mediation of perceived uncertainty. Meanwhile, upgrade intention is negatively affected by information asymmetry. This study provides an illustrative example of how to set up an upgrade intention model based on information asymmetry theory. This study also demonstrates how different an upgrade intention model can be versus usage models such as technology acceptance model and unified theory of acceptance and use of technology in previous research.