Browsing by Author "Yang, Tsung-Ming"

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Application of hoshin kanri for productivity improvement in a semiconductor manufacturing company
(2007-01-01)
Yang, Tsung-Ming
;
Su, Chao-Ton
;
工業工程與管理學系
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Department of Industrial Engineering and Management
Purpose - The planning approach used is issue-based planning or formal strategic planning, leading to local optimization and duplicated redundancy. An approach is presented in the rapid growth of the business scale which emphasizes both customization and effectiveness, not only operation efficiency. The paper addresses these issues. Design/methodology/approach - A two-phase approach is applied to obtain a smooth implementation. A lean operation concept is executed in the first phase to reduce the engineer's workload, and the business process re-engineering (BPR) technique is used in phase two to transform the working model. Findings - This paper presents an extension model of hoshin kanri to translate strategies into achievable policies and actions to fulfil the objectives of the enterprise. This model not only comprises a complete plan and executive structure which is simple and effective, but also conducts complicated communication processes at different levels to achieve the common goals as envisioned by the executive management. Practical implications - A case study is introduced to show the complete policy deployment process and realize the actual "vital few". This study has been successfully implemented in the case company, and the labor productivity was improved by 6 percent over a two-year period. Originality/value - The paper presents a successful application of hoshin kanri for a semiconductor manufacturing company within a rapid growth environment.
Hoshin Kanri planning process in human resource management: recruitment in a high-tech firm
(2015-02-01)
Su, Chao-Ton
;
Yang, Tsung-Ming
;
工業工程與管理學系
;
Department of Industrial Engineering and Management
The Hoshin Kanri (HK) planning process is widely used in Japanese and Western companies for strategy planning and performance measurement in the manufacturing sector. Human resource management (HRM) plays an important role in business operations; HRM practices have a significant positive effect on implementing total quality management and on employee and customer satisfaction. However, HRM has always been considered reactive, uncoordinated, and unprofessional, delivering poor, slow, and ineffective services. This study presents the envision, identify, diagnose, prioritise, execute, and review (EIDPER) model, an extension of HK. EIDPER translates strategies into achievable actions to fulfil organisational objectives. We introduce a case study to illustrate applying EIDPER to the recruitment process of the HRM department in a high-tech manufacturing firm. The approach was successfully applied in the HRM department of the case company and effectively reduced hiring costs by US$360,000 in 5 years and improved recruitment cycle time by 40%. Managerial implications are also discussed at the end of the study.