社群網站與社會資本：比利時臺灣移民使用經驗之初探

Abstract

本文運用網路民族誌為方法，藉以回答社群網站的使用經驗對於使用者社會資本的獲取和累積會產生什麼樣的影響。本文發現比利時臺灣移民臉書社群網站使用經驗，對於獲取橋接型與黏結型社會資本有所幫助。在橋接型社會資本方面，臉書社群網站的使用經驗，有助於比利時臺灣移民獲取和移民生活有關的相關資訊，另外，亦有超過六成的受訪者有使用臉書社群網站來認識新朋友與人際關係的經驗；然而，在此項使用行為方面，則有著性別使用上的差異。在黏結型社會資本方面，多數的臺灣移民透過和母國親友的溝通和互動，獲得了情感的支持和慰藉。而本文也發現，虛擬社群的規模大小與人數多寡，會進一步地影響到使用者獲得情感支持和社會資本造成不一樣地影響。

As the Internet and Social Network Sites (SNS) are growing rapidly in the last decades, social science researchers are curious about how the internet and social network sites would influence people's daily life. In this regard, the authors want to know whether these social network sites usage experiences would facilitate the Taiwanese immigrants in Belgium to gain social capital. The social network sites usage experiences could help the users to acquire the bridging and bonding social capital. More than 80% of the participants in this study indicate that the social network site usage experiences could help them to gain the useful information about migrants' life. In addition, 60% of the participants reveal that the social network site usage experiences could assist them to meet new people and construct the new interpersonal relations. However, gender differences exist in these usage behaviors. Furthermore, most of the participants in this study suggest that by utilizing the social network sites for conducting the transnational communications with the families and relatives in Taiwan, the users could obtain the feeling of emotional support. However, the usage experiences of different virtual communities will generate different emotional supports for the users.