The impact of ERP implementation on corporate supply chain performance

Abstract

Enterprise Resource Planning (ERP) and Supply Chain Management (SCM) represent important technology investment options for operations managers, and have been acclaimed in the practitioner and academic literature for their potential to improve business performance. ERP systems provide benefits in the area of transaction automation; SCM systems provide more sophisticated planning capabilities. This paper focuses on the interactions between ERP and SCM. A conceptual framework was proposed. The framework is featuring the ERP benefits, firm competences, and supply chain performance. It became clear that there exists close interrelations in benefits of implementing ERP system and SCM performances. We apply rough set theory (RST) to discover important ERP attributes leading to the success of SCM.