The Impact of ERP Implementation on Corporate SCM Performance: from an operational and information integration perspective

Abstract

Increasing global cooperation and a focus on core activities have led to the notion that firms are links in a networked supply chain. Incorporating enterprise resource planning (ERP) system in supply chain management (SCM) is supposed to further enhance the effectiveness of delivery scheduling, inventory control, and increase distribution productivity among channel members. This article is, from operational and information integration perspective, to provide further insights into the relationship of implementation of ERP systems and the impacts on firm competence in SCM. A conceptual framework is proposed. The framework is featuring the ERP benefits and SCM competences. We apply structural equation model (SEM) to discover important ERP attributes leading to the success of supply chain performance. The results provide empirical evidence that the beneficial impacts of ERP on the supply chain do lead to better overall SCM competence and performance.