顧客服務管理 : CRM實戰理論與實務
| dc.contributor.author | 張力元 | en_US |
| dc.contributor.author | Trappey, Charles V | en_US |
| dc.date.accessioned | 2014-12-16T08:15:09Z | |
| dc.date.available | 2014-12-16T08:15:09Z | |
| dc.date.issued | 2007 | en_US |
| dc.identifier.isbn | 9789576096808 | en_US |
| dc.identifier.uri | http://webpac.lib.nctu.edu.tw/F/?func=item-global&doc_library=TOP01&doc_number=001039323 | en_US |
| dc.identifier.uri | https://ir.lib.nycu.edu.tw/handle/11536/107143 | |
| dc.language.iso | zh_TW | en_US |
| dc.publisher | 華泰文化 | en_US |
| dc.title | 顧客服務管理 : CRM實戰理論與實務 | zh_TW |
| dc.title | Customer relationship management | en_US |
| dc.type | Books | en_US |
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