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犢:傳播與科技;;Du:Chuan Bo Yu Ke Ji
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犢:傳播與科技;;Du:Chuan Bo Yu Ke Ji
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網路拍賣評比系統對消費者的購買風險意識之影響
(
2010
)
廖君旻
;
Department of Communication and Technology
;
傳播與科技學系
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現代網路拍賣崛起,雖然可提升消費的便利性,但由於其異於傳統購物的若干特性,增加了消費者對於網路購物的知覺風險。本研究採取問卷調查法探究知覺風險、買家對網拍評比系統之評價與其購買意願與消費行為之間的關係。本研究推論知覺風險高的消費者,更重視、依賴評比系統,藉此來提高購買意願。本研究發現,知覺風險愈高者,傾向愈依賴評比系統。而對評比系統的評價愈高者,則有愈高的購買意願及愈頻繁的消費行為。
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