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收集所有交通大學研究人員與學生個人或團體所發表之各項學術著作，涵蓋期刊論文、教師專書、學位論文等項。;;Collections of Publications of NCTU Researchers and Students Like Journal Papers and Thesis.

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Project-based knowledge maps: combining project mining and XML-enabled topic maps
(2004)
Liu, DR
;
Hsu, CY
;
資訊管理與財務金融系註：原資管所+財金所
;
Department of Information Management and Finance
Many enterprises implement various business projects on the Internet in the global knowledge economy. The task of managing distributed and heterogeneous project knowledge is very important in increasing the knowledge assets of enterprises. Accordingly, this work presents a project-based knowledge map system to properly organize project knowledge into topic maps, from which users can obtain in-depth concepts to facilitate further project development. A two-phase data mining approach involving the ISO/ISEC 13250 topic maps and Extensible Markup Language (XML) is used to establish the proposed system, which can determine knowledge patterns from previous projects and transform these patterns into a navigable knowledge map. The map can help users to locate required information and also offers subject-related information easily and rapidly over the Internet.
Discovering role-relevant process-views for disseminating process knowledge
(2004-04-01)
Shen, MX
;
Liu, DR
;
資訊管理與財務金融系註：原資管所+財金所
;
Department of Information Management and Finance
Workflow technology supports the management of organizational process knowledge. However, workers (representing organizational roles) cannot easily obtain a global view of a complex and large workflow. This work proposes a process-view based dissemination of process knowledge to address this problem. A process-view is an abstracted process derived from a physical process, and can provide adaptable task granularity. The relationships among tasks, roles and operations, as specified in role-based access control systems, are used to evaluate the degrees of relevance between roles and tasks. Next, a novel algorithm is proposed to generate automatically role-relevant process-views based on degrees of relevance. Knowledge management systems can thus disseminate abstracted process knowledge through process-views for those roles in a complex workflow. (C) 2003 Elsevier Ltd. All rights reserved.
Integrating option model and knowledge management performance measures: an empirical study
(2005)
Chen, MY
;
Chen, AP
;
資訊管理與財務金融系註：原資管所+財金所
;
Department of Information Management and Finance
The knowledge-based economy is coming, and knowledge management (KM) has rapidly disseminated in academic circles as well as in the business world. While an increasing number of companies have launched into knowledge management initiatives, a large proportion of these initiatives are limited to a technical focus. The problem with this type of focus is that it excludes and neglects the true potential benefits that can be derived from knowledge management. This paper develops a new metric, knowledge management performance index (KMPI), for evaluating the performance of a firm in its KM at a point in time. We therefore suggest that a KMPI can be used to determine KM activities from the following perspectives: knowledge creation, knowledge conversion, knowledge circulation and knowledge completion. When KM activities efficiency is increased, KMPI will also be expanded, enabling firms to become knowledge intensive. This paper makes three important contributions: (1) it provides a formal theoretical grounding for the validity of the Black-Scholes model that might be applied to KM; (2) it proposes a measurement framework to enable knowledge assets to be leveraged effectively and efficiently; and (3) it presents the first application of the Black-Scholes model that uses a real-world business situation involving KM as its test bed. The results prove the option pricing model can act as a measurement guideline to the whole range of KM activities.
Applying Grounded Theory to Study Collaborative Climate, Supplier Relationship, Trust, Knowledge Sharing, and Performance in an Organization
(2009)
Yang, C.
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Yang, K. C.
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Tseng, S. Y.
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高階主管管理碩士學程
;
Degree Program of Master of Business Administration
The purpose of this study is to argue the case for the use of grounded theory as a valid method for the relationship among collaboration climate, supplier relationship, trust, knowledge management, and performance. The grounded theory research method that was employed in this study is a primarily inductive investigative process in which the researcher formulates a theory about a phenomenon by systematically gathering and analyzing relevant data. This research method is trying to building theory, not testing theory. The data that was gathered for this study primarily consisted of semi-structured in-depth interviews with informants of varying industry, scale and management level.
Developing and evaluating an IT specification extraction system
(2006)
Yang, Chyan
;
Chen, Liang-Chu
;
Peng, Chun-Yen
;
經營管理研究所
;
資訊管理與財務金融系註：原資管所+財金所
Purpose - This paper seeks to establish an extraction system for an information technology (IT) product specification named ITSIES which combines the natural language process (NLP) with the ontology concept and also to evaluate the system's effectiveness in advance. Design/methodology/approach - The development of the system is based on a prototype design and performance validation. This study adopts four classes of IT specification (PC, Unix server, Monitor, and Printer) that follow IBM's and HP's product lines as the baseline information in order to construct the extraction system in GATE (General Architecture for Text Engineering) tools and to examine the IT product specification with other brands and patterns. Additionally indices are adopted such as precision, recall, and F-measure as the matrices for evaluating system performance. Findings - The performance shows that the average recall, precision, and F-measure are all over 90 per cent, revealing that the JAPE (Java Annotation Patterns Engine) grammar rules in the IT domain are reasonably good and generally in line with expectations. Originality/value - The paper proposes an integrative framework to examine IT product specification information and demonstrates that the system is effective for IT application.
Unified knowledge-based content management for digital archives in museums
(2006)
Hsu, TY
;
Ke, HR
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Yang, WP
;
圖書館
;
Library
Purpose - This paper sets out to present a new model to avoid the content silo trap, satisfy the knowledge management requirement and support the long-term perspective of developing academic, exhibition, and education applications among various domains for museums. Design/methodology/approach - This paper presents a unified knowledge-based content management (UKCM) model, which comprises the unified knowledge content processes, multi-layer reusable knowledge content structures and an integrated knowledge-based content management system to solve the content silo trap problem. The extended entity-relationship (EER) conceptual model is applied to design a global view of the integrated knowledge system and completely represent multi-layer reusable knowledge content structures for the spectrum of various knowledge assets for all domains and applications in a museum. Findings - A practical case of a large-scale digital archives project that includes various domains of a natural science museum has been successfully implemented to demonstrate the feasibility of the proposed model. Originality/value - This paper integrates content management and knowledge management. Digital archives programs in museums can apply the model presented in this study to satisfy the knowledge management requirement and support the long-term perspective of developing academic, exhibition, and education applications among various domains.
Knowledge management performance evaluation: a decade review from 1995 to 2004
(2006)
Chen, MY
;
Chen, AP
;
資訊管理與財務金融系註：原資管所+財金所
;
Department of Information Management and Finance
In this paper, the development of knowledge management (KM) was surveyed, using a literature review and classification of articles from 1995 to 2004. With a keyword index and article abstract, we explored how KM performance evaluation has developed during this period. Based on a scope of 108 articles from 80 academic KM journals (retrieved from six online databases), we surveyed and classified methods of KM measurement, using the following eight categories: qualitative analysis, quantitative analysis, financial indicator analysis, non-financial indicator analysis, internal performance analysis, external performance analysis, project-orientated analysis and organization-orientated analysis, together with their measurement matrices for different research and problem domains. Future development directions for KM performance evaluation are presented in our discussion. They include: (1) KM performance measurements have tended towards expertise orientation, while evaluation development is a problem-orientated domain; (2) different information technology methodologies, such as expert systems, knowledge-based systems and case-based reasoning may be able to evaluate KM as simply another methodology; (3) the ability to continually change and obtain new understanding is the driving power behind KM methodologies, and should be the basis of KM performance evaluations in the future.
A viable systems perspective to knowledge management
(2007)
Yang, Chyan
;
Yen, Hsueh-Chuan
;
交大名義發表
;
National Chiao Tung University
Purpose - To provide the knowledge structure for an effective knowledge-based organization which integrates knowledge into organizational goals. Design/methodology/approach - The structure, function, and process of a viable organization were discussed which provided a basis to construct a knowledge management (KM) framework and demonstrate knowledge structure in a knowledge-based organization. Based on systems view and viable systems model (VSM), a range of recently published KM practices were reviewed to position various knowledge content. Findings - This study proposed a viable systems framework for organizational KM based on the VSM of Beer. Using the viable systems framework, organizational knowledge can be classified into four categories. Knowledge content was articulated based on the systems view. Thus, knowledge structure of various management hierarchies can be captured. Originality/value - The result contributes to the practice of knowledge executive by supporting the diagnosis and design of an effective knowledge-based organization. The framework also provides a basis for future empirical studies on the relationships between KM strategies and organizational effectiveness. A specific KM strategy exists that can maximize the effectiveness of each of the four types of knowledge.
Can organizational knowledge capabilities affect knowledge sharing behavior?
(2007)
Yang, Chyan
;
Chen, Liang-Chu
;
經營管理研究所
;
資訊管理與財務金融系註：原資管所+財金所
;
Institute of Business and Management
Recent concerns about the issue of knowledge management (KM) within an organization have accentuated the need for more efficient and effective knowledge sharing - that is, knowledge sharing plays an increasingly significant role in determining the outcomes of KM. Most scholars explore this issue from the economic perspective, while only a few research studies have focussed on organizational capabilities. Drawing from the theories of resource-based view and KM, this study aims to investigate the relationship between organizational knowledge capabilities (OKC) and knowledge sharing (KS). Using regression analysis with data from questionnaires collected in different industries with a valid response rate of 62.4%, the results show that OKC have a positive association with KS. Technical, structural, and human knowledge capabilities are significant for organizational knowledge sharing. Moreover, the effects of implementing KM on OKC and KS are also significant.
A study on the critical success factors for corporations embarking on knowledge community-based e-learning
(2007-01-15)
Chen, Ruey-Shun
;
Hsiang, Chin-Hsiao
;
資訊管理與財務金融系註：原資管所+財金所
;
Department of Information Management and Finance
Corporations have felt the pressure for fast-paced innovations and knowledge transfer as major driving forces in raising their sustainable competitive advantage and organizational total productivity. Thus, the development of the knowledge community through e-learning is an important strategy in implementing knowledge management policy. This paper illustrates an empirical study with which to conduct qualitative research of learning organization. From the case company's real progress and practical experience, some core principles were extracted from four managerial aspects, such as: strategy, technology, process, and personnel. These aspects were analyzed in order to understand the value chain framework and the major concerns of knowledge community development. Further, the main benefits are addressed and certain critical factors are proposed and shown in this paper to ensure the success of corporations embarking on knowledge community-based e-learning. (C) 2006 Elsevier Inc. All rights reserved.

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