| Title: | 顧客服務創新價值 : 如何做好服務品質 |
| Authors: | 楊錦洲 |
| Issue Date: | 2001 |
| Publisher: | 中衛發展中心 |
| URI: | http://webpac.lib.nctu.edu.tw/F/?func=item-global&doc_library=TOP01&doc_number=000883066 http://hdl.handle.net/11536/106865 |
| ISBN: | 9578848714 |
| Appears in Collections: | Books |
