跨足兩岸企業利用灰關聯規畫引進資訊系統之探討－以A公司為例

Abstract

當跨足兩岸企業面臨引進資訊系統之抉擇時，將針對該公司經營策略、經濟、組織、環境、員工接受度等因素做全盤性之考量。面對兩岸瞬息萬變之環境，應用一套有效規畫模式，使企業引進資訊系統時，在有限資源情況下獲得最佳化之結果，以協助兩岸企業達成經營之績效。基於決策過程的客觀性與整體性考量因素，本研究整合定性方式之策略規畫(strategic planning)理論、群體決策(group decision model)分析，及定量方式之層級程序分析法(analytic hierarchy process; AHP)、灰關聯分析(grey relation analysis; GRA)，建置一套「跨足兩岸企業規畫引進資訊系統」之模式。本研究以「A公司」為案例，結果發現，以存貨資訊系統下之貨物管理子系統為最優先考量引進，同系統下之物料規畫子系統次之，行銷支援資訊系統下之通路資訊子系統為最後考量。為符合兩岸三地貨品、原物料配送供應鏈所需，建議A公司應優先引進存貨資訊系統，以協助提升公司營運績效。

When considering adopting information systems, enterprises, especially the cross-strait enterprises, will take into account of operating strategy, finance, organization, environment, employees, and etc. Facing the fast changing environment of the two sides of the Taiwan strait, there should be an efficient planning model for enterprises. Then, when adopting information system, enterprises will get the best result with limited resources; it can also help the enterprises achieve their business goals. Based on the objective and all considerable elements in the decision making process, this study established an ”Planning for adopting the information system planning for the cross-strait enterprise” model integrating the strategic planning theory, the group decision model analysis of the qualitative method and analytic hierarchy process (AHP), grey relation analysis (GRA) of the quantitative method. This study chose ”A Company” as the research object. The result shows that the subsystem under the Inventory information system-Goods management system should be adopted first; the Material planning system under the same major system should be the second; the Distribution information system under the Marketing support information system should be the last. In order to fit the need of products and material supply chain, this study suggests that A Company. should actively adopt the Inventory information system to increase company's operating achievements.