影響職業安全衛生政策推行績效之因子評估模型分析

Abstract

企業經營主體是人，全體員工能否安全正常的運作，勢將影響企業經營的成敗，然而職業安全衛生政策的推行主要在防止事故及災害發生，確保人員安全與健康，達「零災損」之目標。本文提出推動職業安全衛生政策時所需考量的三項構面與九項準則因子，用於協助於進行修訂與提升職業安全衛生政策績效時之參考依據。本研究使用洪志洋博士提出之主動式技術選擇模型(Proactive Technology Selection Model，PTSM)。此模型由三個階段組成，在第一個階段，使用定性之腦力激盪法及德爾菲法來確認影響政策推行的關鍵性因子。第二階段，利用DANP和VIKOR方法產出具共識性的三個相關報告。然後再將這三個報告導入第三階段。在第三階段，利用焦點團體及小組討論的定性方式，結合第二段所得之結果來做出最後決定。使用PTSM這種直接且全面性的三階段過程，就可得到影響政策推行的主要因子。 本研究顯示影響職業安全衛生政策推動績效主要因子為「管理階層與員工階層溝通不良」，其次為「雇主支持度不足」，供各企業於推行職業安全衛生政策之參考。

Employees are the sticking point of the enterprise. The normally safety operation of all employees is bound to affect the success of business. However, to implement the occupational safety and health policy is mainly in the prevention of accidents and disasters, and to ensure the safety and health of workers. And reach the target of zero disaster. In this study, we propose 3 dimensions and 9 criteria applicable for making decisions with regard to improve the Occupational Safety and Health Management Policy. We use the methodology of Dr. Chin-Young Hung, a proactive technology selection model (PTSM). This model involves three stages. Stage 1, qualitative methods of Delphi and brainstorming are applied to identify the crucial factors that affect the implementation of occupational safety and health policy. Stage 2, the DANP and the VIKOR methods are employed to generate consensus in the forms of three relevant reports. These three reports are then used in Stage 3. In this stage, qualitative methods of focused group and panel discussion are then used to derive the results from Stage 2 and make the final decision. Using PTSM, a straightforward yet comprehensive three-stage process, can get the main factors that affect the Performance of the Occupational Safety and Health Management Policy. This study shows that the bed communication between employees the main factor that affects the performance of the Occupational Safety and Health Management Policy. Second is the Lack of employer support. The results of this study can be referred by for all enterprises.