A VIKOR Technique with Applications Based on DEMATEL and ANP

Abstract

In multiple criteria decision making (MCDM) methods, the compromise ranking method (named VIKOR) was introduced as one applicable technique to implement within MCDM. It was developed for multicriteria optimization of complex systems. However, few papers discuss conflicting (competing) criteria with dependence and feedback in the compromise solution method. Therefore, this study proposes and provides applications for a novel model using the VIKOR technique based on DEMATEL and the ANP to solve the problem of conflicting criteria with dependence and feedback. In addition, this research also uses DEMATEL to normalize the unweighted supermatrix of the ANP to suit the real world. An example is also presented to illustrate the proposed method with applications thereof. The results show the proposed method is suitable and effective in real-world applications.