Learning Task Effectiveness and Social Interdependence Through the Mediating Mechanisms of Sharing and Helping: A Survey of Online Knowledge Workers

Abstract

This study proposes a model by postulating antecedents and mediators related to interemployee linkages as the key drivers of task effectiveness, in which task effectiveness is affected indirectly by expressiveness, outcome, and task interdependence through the mediation of knowledge sharing and interemployee helping. This study conducts empirical testing of the proposed model by investigating online knowledge workers from business organizations in Taiwan and confirms the applicability of interemployee linkages in understanding task effectiveness. This study contributes to the literature related to job effectiveness by validating idiosyncratic drivers of interemployee helping and by performing an operationalization of social interdependence. Lastly, managerial implications and limitations of the research are provided.