Survey analysis of supply chain adjustment for Taiwanese information technology firms

Abstract

Owing to the globalization of industry, the explosion in customer services and product life-cycle compression, most manufacturers have been adjusting the processes and activities of their supply chains to remain competitive and optimize total profit. The aim here was to explore the issues surrounding the changes in manufacturing supply chains and the consequential impact on freight transport demand. A questionnaire to survey Taiwanese information technology (IT) firms was designed and conducted to chart in detail the changes in supply chains of manufacturers, the trends in the international division of labour, and the strategic adjustment of manufacturing and logistics strategies. Surveys and interviews led to the conclusions that (1) vertical integration and international division of labour are very conspicuous among Taiwanese IT firms, (2) there are different strategies of supply chain adjustment at various stages of the product life-cycle, (3) with the transformation of the supply chain, manufacturers require faster transport services, i.e. the demand for air transport may increase and the demand for sea transport may decrease, and (4) once the firms decide on foreign investment, the availability of international transport services becomes one of the considerations for factory offshore relocation. However, transport cost is not a major consideration for firms' supply chain adjustments.