標題: A social referral appraising mechanism for the e-marketplace
作者: Lai, Cheng-Yang
Li, Yung-Ming
Lin, Lien-Fa
資訊管理與財務金融系 註:原資管所+財金所
Department of Information Management and Finance
關鍵字: Social network;Social referral;Trust fraud;Electronic commerce
公開日期: 1-四月-2017
摘要: With the popularity of social media, in order to achieve word-of-mouth marketing, many marketers and individual sellers are actively engaged in achieving positive ratings in the e-marketplace. Although many seller review mechanisms have been developed, e-commerce market operators and consumers still face trust fraud issues. Trust is one of the major issues that confuse online purchase activities. In this paper, we develop a social referral mechanism to verify sellers based on the experiences of friends within a buyer's social network. The proposed framework estimates the trust values of sellers from the perspective of the social network in order to stop buyers from making transactions with fraudulent sellers in the online marketplace. (C) 2016 Elsevier B.V. All rights reserved.
URI: http://dx.doi.org/10.1016/j.im.2016.07.001
http://hdl.handle.net/11536/145397
ISSN: 0378-7206
DOI: 10.1016/j.im.2016.07.001
期刊: INFORMATION & MANAGEMENT
Volume: 54
起始頁: 269
結束頁: 280
顯示於類別:期刊論文