Service Design for Intelligent Vending Machine

標題:	Service Design for Intelligent Vending Machine
作者:	Peng, Kang-Lin Hsieh, Yi-Ping Hsiao, Shu-Ling Yang, Ren-Dar 交大名義發表 National Chiao Tung University
關鍵字:	Service design;Service experience engineering;Intelligent vending machine;Service science
公開日期:	1-Jan-2012
摘要:	A vending machine can be intelligent with humanity if we perform service design in advance. Through the methods of service experience engineering (S.E.E.), we have done the service design for intelligent vending machine to show a case of service science, management, engineering and design (SSMED).
URI:	http://hdl.handle.net/11536/150616
ISSN:	2251-3051
期刊:	2012 INTERNATIONAL CONFERENCE IN HUMANITIES, SOCIAL SCIENCES AND GLOBAL BUSINESS MANAGEMENT (ISSGBM 2012), VOL 7
Volume:	7
起始頁:	300
結束頁:	307
Appears in Collections:	Conferences Paper