標題: The Impact of Enterprise Resource Planning Systems on the Efficiency of Taiwanese Firms
作者: Tsai, Bi-Huei
管理科學系
Department of Management Science
關鍵字: Enterprise resource planning;ERP;Data envelopment;DEA;Efficiency
公開日期: 2008
摘要: This paper seeks to ascertain how the turnover factors, vender features and industrial characteristics improve the firm efficiency under enterprise resources planning (ERP) systems. A comparison of DEA efficiency score is conducted between pre-ERP and post-ERP phases based on 59 Taiwanese firms which implement ERP from 1998 to 2003. ERP adopters are found to reduce their turnover days of account receivables or inventories, and prolong turnover days of unpaid accounts permitted by their suppliers, thus causing a substantial efficiency elevation after ERP implementation. In addition, this article captures the greater efficiency advance based upon leading vendor packages. This suggests that the rapid efficiency growth under ERP formula is closely connected with the consulting supports of leading vendors. Furthermore, the electronics industry performs better than non-electronics Industry after ERP installation, which implies "electronics firms' more reliance on such ERP mechanisms" to effectively integrate resources, and as a result enhance performance.
URI: http://hdl.handle.net/11536/2408
http://dx.doi.org/10.1109/APSCC.2008.251
ISBN: 978-1-4244-4099-3
DOI: 10.1109/APSCC.2008.251
期刊: 2008 IEEE ASIA-PACIFIC SERVICES COMPUTING CONFERENCE, VOLS 1-3, PROCEEDINGS
起始頁: 1441
結束頁: 1446
Appears in Collections:Conferences Paper


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