電腦論戰類型之初探研究

Abstract

本研究針對電腦論戰類型的建構進行初探研究。研究者藉由相關文獻的檢視與整理，為電腦中介傳播中的論戰下一定義，並分析其基本要素。進而以論戰的基本要素為基礎，建構論戰的類型。本研究以「論戰的激烈程度」分別搭配「論戰參與者的規模」、「論戰的篇幅」、「論戰的持續時間」、「論戰結果」共四項因素，建構四組論戰的類型。本研究並針對50個論戰樣本進行內容分析以驗證上述論戰類型的建構。 研究者將論戰視為失誤傳播的一種形式，也是一種衝突的形式，並將論戰定義為：論戰發生於容易造成失誤傳播的電腦中介傳播情境中，參與者彼此間對於某項議題的的看法出現分歧，也就是說者的意向與聽者的詮釋間產生了不一致的情形，而參與者因為不同意其他參與者的意見，進而對其他的參與者進行敵意的語文攻擊，論戰的結果可能趨向於正面，也可能趨向於負面。 在論戰的基本要素方面，本研究從六個面向分析論戰的基本要素，分別為論戰的情境、論戰的參與者、論戰的議題、論戰的激烈程度、論戰的發展和論戰的結果。 在論戰類型的建構方面，由於「具敵意的語文攻擊」為論戰最顯要的本質，因此本研究以「論戰的激烈程度」分別搭配「論戰參與者的規模」、「論戰的篇幅」、「論戰的持續時間」、「論戰的結果」共四項因素，建構四組論戰的類型，並分別加以命名。 本研究內容分析50個論戰樣本以驗證論戰類型的建構，結果發現每個論戰在四組類型的歸屬方面大致還算恰當，四組論戰類型中的每一種類型的命名也都大致表達出實際上論戰樣本的特色。 最後，對本研究的不足之處作一摘要陳述，並對後續研究提出相關建議。

This research is to construct the typologies of computer flaming. The present researcher reviewed the literatures to define the flaming in the computer-mediated communication context, and analyzed the basic elements of flaming. Combining "the degree of violence of flaming" with "the participants' scale of flaming"、"the length of flaming"、"the continuing time of flaming" and "the result of flaming" each, four groups of CMC flaming were constructed. Then, 50 flaming cases were selected and their content was analyzed to verify the proposed typologies of CMC flaming. The present researcher considered flaming as a form of miscommunication, also a form of conflict, and defined flaming as followed：flaming occurs in the context of CMC, in which miscommunication easily happens. Whenever participants' opinions on a topic are disputant with each other, that is, the intension of a speaker doesn't match the interpreation of a listener, they use hositle verbals to attack one another. The result of flaming may either be positive, or negative. This research analysed the basic elements of flaming from six dimensions：the context of flaming, the participants of flaming, the issue of flaming, the degree of violence of flaming, the development of flaming, and the result of flaming. Because "hostile verbal attack" is the most important characteristic of flaming, this research combined "the degree of violence of flaming" with "the participants' scale of flaming"、"the length of flaming"、"the continuing time of flaming" and "the result of flaming" each, four groups of CMC flaming were constructed, and different names were given to each of them. Then, 50 flaming cases were selected and their content was analyzed to verify the proposed typologies of CMC flaming. The result showed that the four groups of flaming typology were appriate, the name of each flaming type was quite representive to its characteristics. Finally, the limitations of this research were discussed and the suggestions on future researches were supplied.