任務編組管理之研究－以臺北市政府為例

Abstract

包括政府及私人企業，許多大規模機構都會發現：很多偶發的具體而重大的任務，已無法完全依靠既有的組織結構有效完成，常常在正式編制單位以外，設立臨時性任務編組來完成。本研究依據理論及文獻探討，採個案研究以臺北市政府為例，深入探討臺北市政府任務編組建置的現狀，應用文獻分析法及調查問卷法進行研究，發掘臺北市政府成立任務編組之原因及設置情況，分析其性質、成立依據、目的，期歸納出建置任務編組之條件或標準，做為審核依據，供其他公務部門建置參考。 本論文分為三部分，第一部分為理論探討，旨在對任務編組之定義、臨時性組織理論及國內外文獻逐一探討，以作為任務編組設置的理論基礎。第二部分則以臺北市政府任務編組為個案探討，透過問卷調查，深入瞭解其現況及檢討，第三部分提出建置任務編組之條件或標準作為審核准駁之參考依據及具體可行建議。 經由本研究發現，臺北市政府任務編組運作已臻成熟，任務編組確實有存在之價值及必要，至於每年定期檢視是必要的，但不需嚴格控管任務編組數目，只要符合設置要件，在法令、資源許可、業務需要之下，允許採任務編組方式運作，以達成臨時性任務及組織目標。

Many large-scale institutions have come to a finding: plenty of occasional, physical, and massive missions cannot be fulfilled solely relying on established structure of organizations. Thus, it is necessary to set up an adhocracy. This thesis, based on theory and literature research, takes Taipei City Government as an example for case study. Digging into the status quo of Taipei City Government’s adhocracies, this study analyzes their qualities, establishment foundations and motives, in order to deduce the conditions or standard of setting up an adhocracy, which might as well work as an evaluation of other public affair departments. This thesis consists of three parts. Part I, the discussion of theory, aims to further study the definition of task forces, the theory of an adhocracy, and domestic and international literature, and works as the basis of the theory establishing task forces. Part II is a case study of the work forces of Taipei City Government, via questionnaires in order to understand their status quo and review them. Part III presents the conditions or standards of establishing task forces as the foundation of reviewing approval/ disapproval and plausible suggestions. By means of this thesis’ discovery, the operation of Taipei City Government’s adhocracy has attained maturity; the existence of task forces is needed and valuable. Although the annual fixed time check is necessary, the amount of task forces shall not be strictly controlled. Only if they are consistent with the conditions of establishment, under the permission of regulations, and based on the need of business, task forces are allowed to operate in order to fulfill temporary missions and achieve the goals of organization.