以限制理論為基礎的配銷遊戲開發

Abstract

在供應鏈管理中，傳統利用預測與推式管理方式，造成下游零售商庫存堆積，或是缺貨等無法反映出實際需求變動的情形。為了解決此問題，TOC提出Demand Pull與Buffer Management管理方式。本研究架構一個多網絡的供應鏈配銷遊戲，讓遊戲參與者在學習TOC供應鏈管理模式時，能藉由遊戲的實際操作，得以運用TOC的思維來管理，並在遊戲中體驗傳統推式管理與TOC管理模式的差異。進一步以此遊戲驗證TOC的管理方式，優於傳統的供應鏈管理方式。

Traditionally, inventory of the retailers is determined by forecasting and push management, that cause the stock to pile up, and can't reflect the situation of the actual demand . TOC proposes a Demand Pull and Buffer management to solve this problem. The Research structures a distribution game and attempt to make participant know how to use TOC management. From the game, participants can compare the difference between push management and TOC management. And the results shown that TOC demand-pull and buffer management are better than the other management.