标题: | 次世代智慧型加护病房照护系统-子计画一:以使用者中心程序开发次世代智慧型ICU照护系统人机介面( I ) Developing Intelligent Human-Machine Interface for Next Generation Icu by Using User-Centered System Development Approach |
作者: | 许尚华 HSU SHANG HWA 国立交通大学工业工程与管理学系(所) |
关键字: | 加护病房;资讯需求;人因工程;资讯系统;Intensive Care Unit (ICU);User-centered design (UCD);Information system;User requirements |
公开日期: | 2011 |
摘要: | 加护病房是多人、多作业、高体能与认知负荷的动态复杂系统。加护病房中的医护团队必须照护随时都会有危险状况发生的重症病患,持续监控病况的变化,即时侦测紧急状况,实施紧急应变治疗。医护团队成员对病患状况的掌握与共识,会影响成员之间的沟通、协调,以及医护人员判断决策的有效与正确性,进而可能会危及病患的安全。而医护团队的状况察觉端赖于医护人员对于病况资讯的撷取与整合、病况的判别与预测。本计画意图发展一智慧型资讯辅助系统以利于医护团队的状况察觉与决策。本计画采用使用者中心的开发程序,在第一年,首先对现有系统进行分析,由医护人员与作业、软、硬体、环境之的互动流程与资讯流动,以确认相关人因议题,而后对不同职务人员进行认知工作分析以确认在作业中的资讯需求与能力限制,以作为资讯系统设计的依据。本计画第一年的贡献将促进医护人员的资讯交流以及提供不同职务的医护人员在不同作业下所需的资讯,辅助人员进行群体决策,增进医护人员决策决定的及时性、有效性与正确性,进而提升加护病房医护人员使用的满意性。 Team performance is critical to quality of care in Intensive Care Unit (ICU). How to maintain appropriate level of team situation awareness and efficient teamwork plays vital role in human factors issues of ICU studies. One way to enhance teamwork and team situation awareness is to provide an information system that allows early detection of patient’s critical condition and timely intervention. This study aims to develop an information system to enhance both patients’ safety and quality of care in ICU. User-centered design (UCD) approach is adopted as the design framework in this study. In UCD process, user requirements are acquired and refined through a series of analyzing method including ethnography, information flow analysis, task analysis, and cognitive work analysis. This study then proposes several new design concepts of the information system based on user requirement. The contribution of this study provides insight into areas of information system design in medical areas and improves the user’s satisfaction in decision-making of ICU. |
官方说明文件#: | NSC100-2220-E009-053 |
URI: | http://hdl.handle.net/11536/99568 https://www.grb.gov.tw/search/planDetail?id=2310684&docId=361123 |
显示于类别: | Research Plans |