TQM in Taiwan's computer and its peripheral industry

Abstract

Total quality management (TQM) has been widely brought into action to improve the business's essence in industries. In Taiwan, the computer and its peripheral industry is becoming a real global business. Most of the companies are buying and selling goods and services all through the world's business community. The current progress toward TQM is one of the most noteworthy changes in Taiwan's computer and its peripheral industry. Uses questionnaires to survey the implementation issues of TQM in the computer and its peripheral industry in Taiwan. A total of 40 companies responded to the questionnaires in the survey. Observing the survey results, the quality performances of most Taiwan's computer and its peripheral companies are still vulnerable. Meanwhile, the training programs of related quality management techniques need further conduct to improve the quality management system.