發展市區公車服務品質構面與量表---結合SERVQUAL模式與模糊理論
| dc.contributor.author | 任維廉 | en_US |
| dc.contributor.author | JEN WILLIAM | en_US |
| dc.contributor.department | 交通大學運輸工程與管理系 | zh_TW |
| dc.date.accessioned | 2014-12-13T10:47:18Z | |
| dc.date.available | 2014-12-13T10:47:18Z | |
| dc.date.issued | 2000 | en_US |
| dc.description.sponsorship | 行政院國家科學委員會 | zh_TW |
| dc.identifier.govdoc | NSC89-2416-H009-007 | zh_TW |
| dc.identifier.uri | https://www.grb.gov.tw/search/planDetail?id=505637&docId=91602 | en_US |
| dc.identifier.uri | https://ir.lib.nycu.edu.tw/handle/11536/101038 | |
| dc.language.iso | zh_TW | en_US |
| dc.subject | 公車 | zh_TW |
| dc.subject | 模糊理論 | zh_TW |
| dc.subject | 服務品質量表 | zh_TW |
| dc.subject | 服務品質 | zh_TW |
| dc.subject | Bus | en_US |
| dc.subject | Fuzzy theory | en_US |
| dc.subject | SERVQUAL | en_US |
| dc.subject | Service quality | en_US |
| dc.title | 發展市區公車服務品質構面與量表---結合SERVQUAL模式與模糊理論 | zh_TW |
| dc.title | Develop the Dimensions and the Questionnaire of Bus Service Quality---Combine SERVQUAL Model and Fuzzy Theory | en_US |
| dc.type | Plan | en_US |