The impact of employees' perceptions of HR practices on identification with the company and citizenship behavior A moderated mediation model

Abstract

Purpose The purpose of this paper is to review two work groups' (local vs foreign) perceptions, attitudes and behavior and propose a moderated mediation model to examine perceived HR practices' impact on identification with the company and organizational citizenship behavior (OCB). Design/methodology/approach This paper selects 320 local and foreign production operators at high-tech firms in Taiwan. The hypotheses are tested using SEM-AMOS, and the mediation effects are analyzed by Sobel test with bootstrapping. Findings Results show that: first, the relationship influence between identification with the company and OCB is stronger for foreign workers than for local workers; and, second, the moderated mediation of work status exists in perceived practice of rewards for the whole worker model. Originality/value This paper studies employees' perception on HR practices, compares a three-variable model between local and foreign workers, and proposes a moderated mediation model to handle HR practices' effects on identification with the company and OCB.