組織後設結構行為與科技調適對ERP科技成功吸收的權變模式

Abstract

組織如何改善ERP系統的績效仍然是一個重要的議題。針對此問題，本研究根據制度化情境、科技調適理論與科技吸收理論發展出研究模型，並實證管理層支持的後設結構行爲對ERP科技吸收的主影響，和檢驗ERP科技調適如何調節（干擾）管理層支持的後設結構行爲與ERP科技吸收之間的關係。經由201家台灣製造業問卷調查，驗證本研究之權變模型，模型之假設大多獲得顯著性結果。於討論章節部分，並陳述相關意涵供實務管理者與學術研究者參考。

How an organization may achieve ERP (enterprise resource planning) assimilation effectively remains a problem. To address this, this paper develops a model based on institutional context, technology adaptation theory, and theory of technology assimilation to test the main effect of management support's metastructuration actions on ERP assimilation, and examines how ERP technology adaptation moderates the relationship between management support's metastructuration actions and ERP assimilation. The resulting contingent model is tested using a questionnaire survey of 201 Taiwan manufacturing firms. Most of our hypotheses in the model are supported. Implications for both theory and practice are provided.