Development of Smart Shopping Carts with Customer-Oriented Service

Abstract

This paper presents a preliminary development of the smart shopping cart (SSC) that can be integrated into the smart mall system. The SSC can provide customers with the efficient user interface so that the shopping service can be effectively promoted. In the current design, with the function of face recognition on the user interface, the SSC can recognize the customer and further provide the associated assistive shopping information based on the purchase history. With the use of radio-frequency identification (RFID) tags, the SSC can automatically detect the various products which are being added in the cart and show the related information on the user interface. Through the searching function of SSC, the purchasing efficiency and navigation aid in the mall can be effectively supplied. Finally, the automatic billing service can be done by the SSC and the stored shopping data will be transmitted to the cloud server of shopping mall. The experimental demonstration shows the effectiveness of the proposed SSC which interacts with the customer and provides efficient shopping service.