标题: | 师徒制对员工职涯高原的影响: 以员工工作满意度和情绪耗竭为中介作用 Linking Mentoring to Career Plateau: The Mediating Roles of Job Satisfaction and Emotional Exhaustion |
作者: | 尹恩丝 高国扬 Ines Maria Dax Kao,Kuo-Yang 企业管理硕士学程 |
关键字: | 师徒制;职业功能;社会心理支持;角色模范功能;工作满意度;情绪耗竭;职涯高原;Career mentoring;Psychosocial mentoring;Role mentoring;Job satisfaction;Emotional exhaustion;Career plateau |
公开日期: | 2017 |
摘要: | 本研究以工作要求-资源模型(Job Demands-Resources model)为理论依据,探讨师徒功能(职业功能、社会心理支持、角色模范功能),工作满意度,情绪耗竭,和职涯高原之间的关联性,并进一步探讨工作满意度和情绪耗竭在师徒功能和职涯高原之间是否扮演中介角色。以问卷调查和采用阶层回归模型作为研究假设检验,针对362位徒弟(Protegé)进行问卷调查分析。研究结果发现师徒制中的职业功能、社会心理支持和角色模范功能扮演徒弟在工作满意度的重要角色。此外,师父给予职业为主的教导和透过本身的模范功能可减低徒弟工作上的情绪耗竭。本研究也发现工作满意度和情绪耗竭仅在师徒制中的职业功能和职涯高原之间有中介效果。此结果显示当徒弟能够获得较高的工作满意度和减少经验情绪耗竭的机会当徒弟从师傅中得到较多职场上的知识和技能的教导,因此减低面临职涯高原的可能性。本研究提供重要后续在师徒制和员工工作上相关福祉的研究建议。 The current study investigated the relationships among of the mentoring functions (career mentoring, psychosocial mentoring and role mentoring), job satisfaction, emotional exhaustion, and career plateau based upon the Job Demands-Resources (JD-R) theory perspective. Specifically, I examined the mediating role of job satisfaction and emotional exhaustion, individually, on the relationship between mentoring functions and career plateau. The hierarchical regression model was used to test the hypotheses in a sample of 362 participants. The results found that the mentoring functions of career mentoring, psychosocial mentoring, and role modeling were positively related to job satisfaction. In addition to that, career mentoring and role modeling were found to be associated with emotional exhaustion. Only the relationship between career mentoring and career plateau was found to be mediated by job satisfaction and emotional exhaustion, which indicates that protégés who received more career-related guidance from their mentors would be more satisfied with their work and less likely to experience fatigue, thus decreasing the likelihood of experiencing career plateau. The findings provide important implications for future research on mentoring and employee work-related outcomes. |
URI: | http://etd.lib.nctu.edu.tw/cdrfb3/record/nctu/#GT070453029 http://hdl.handle.net/11536/140591 |
显示于类别: | Thesis |