標題: Abusive supervision and employee engagement and satisfaction: the mediating role of employee silence
作者: Wang, Chih-Chieh
Hsieh, Hui-Hsien
Wang, Yau-De
管理科學系
Department of Management Science
關鍵字: Abusive supervision;Work engagement;Job satisfaction;Employee silence
公開日期: 1-Jan-1970
摘要: Purpose Previous studies have found that abusive supervision undermines employees' work motivation and attitudes, namely work engagement and job satisfaction. However, less is known about the mechanisms by which abusive supervision negatively relates to employees' work engagement and job satisfaction. Drawing on conservation of resources theory, this study examines employee silence as a mediating mechanism linking abusive supervision to employees' work engagement and job satisfaction. Design/methodology/approach Survey data were collected from a sample of 233 full-time employees of a large hotel service company in Taiwan. Structural equation modeling analyses were conducted to test the hypotheses. Findings The results showed that abusive supervision has a positive association with employee silence. Moreover, the results showed that employee silence mediates the negative associations of abusive supervision with employees' work engagement and job satisfaction. Originality/value This study advances our understanding of how abusive supervision results in poor work motivation and attitudes among employees. This contributes to the literature by identifying employee silence as a suitable mediating mechanism linking the negative associations of abusive supervision with employees' work engagement and job satisfaction.
URI: http://dx.doi.org/10.1108/PR-04-2019-0147
http://hdl.handle.net/11536/154100
ISSN: 0048-3486
DOI: 10.1108/PR-04-2019-0147
期刊: PERSONNEL REVIEW
起始頁: 0
結束頁: 0
Appears in Collections:Articles