標題: Understanding innovation performance and its antecedents: A socio-cognitive model
作者: Wang, Rong-Tsu
Lin, Chieh-Peng
經營管理研究所
Institute of Business and Management
關鍵字: Self-efficacy;Role ambiguity;Role conflict;Customer knowledge development
公開日期: 1-四月-2012
摘要: Little attention in the previous literature has been paid to understanding employees' factors that drive customer development knowledge and performance from the perspective of social psychology. Drawing on social cognitive theory, this study validates a research model that examines the above issue. In the setting of new product development across high-tech firms in Taiwan, this study postulates that innovation self-efficacy, role conflict, and role ambiguity influence innovation performance directly and indirectly via the mediation of customer knowledge development and innovation outcome expectation. This study contributes to the social science literature by applying social cognitive theory to the rarely explored area of innovation performance and by presenting an operationalization of role stressors (i.e., role ambiguity and role conflict) in the area. Lastly, managerial implications and limitations from the empirical findings are provided. (C) 2012 Elsevier BM. All rights reserved.
URI: http://hdl.handle.net/11536/16548
ISSN: 0923-4748
期刊: JOURNAL OF ENGINEERING AND TECHNOLOGY MANAGEMENT
Volume: 29
Issue: 2
結束頁: 210
顯示於類別:期刊論文


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