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dc.contributor.authorLiu, Duen-Renen_US
dc.contributor.authorLin, Chih-Weien_US
dc.contributor.authorChen, Hui-Fangen_US
dc.date.accessioned2014-12-08T15:31:35Z-
dc.date.available2014-12-08T15:31:35Z-
dc.date.issued2013-04-01en_US
dc.identifier.issn0167-9236en_US
dc.identifier.urihttp://dx.doi.org/10.1016/j.dss.2012.11.018en_US
dc.identifier.urihttp://hdl.handle.net/11536/22390-
dc.description.abstractIn knowledge-intensive work environments, workers need task-relevant knowledge and documents to support the execution of tasks. A knowledge flow (KF) represents an individual's or group's knowledge-needs and referencing behavior of codified knowledge during the performance of organizational tasks. Through knowledge flows, organizations can provide workers with task-relevant knowledge to satisfy their knowledge-needs. In teamwork environments, knowledge workers with different roles and task functions usually have diverse knowledge-needs, but conventional KF models cannot satisfy such needs. In a previous work, we proposed a novel concept and theoretical model called Knowledge Flow View (KFV). Based on workers diverse knowledge-needs, the KFV model abstracts knowledge nodes of partial KFs and generates virtual knowledge nodes through a knowledge concept generalization procedure. However, the KFV model did not consider the diverse knowledge-needs of workers who play different roles in a team. Therefore, in this work, we propose a role-based KFV model that discovers role-based virtual knowledge flows to satisfy the knowledge-needs of different roles. First, we analyze the level of knowledge required by workers to fulfill various roles. Then, we develop role-based knowledge flow abstraction methods that generate appropriate virtual knowledge nodes to provide sufficient knowledge for each role. The proposed role-based ITV model enhances the efficiency of KF usage, as well as the effectiveness of knowledge sharing and knowledge support in organizations. (c) 2013 Elsevier B.V. All rights reserved.en_US
dc.language.isoen_USen_US
dc.subjectKnowledge flowen_US
dc.subjectKnowledge flow viewen_US
dc.subjectKnowledge supporten_US
dc.subjectKnowledge managementen_US
dc.subjectRoleen_US
dc.subjectOntologyen_US
dc.titleDiscovering role-based virtual knowledge flows for organizational knowledge supporten_US
dc.typeArticleen_US
dc.identifier.doi10.1016/j.dss.2012.11.018en_US
dc.identifier.journalDECISION SUPPORT SYSTEMSen_US
dc.citation.volume55en_US
dc.citation.issue1en_US
dc.citation.spage12en_US
dc.citation.epage30en_US
dc.contributor.department資訊管理與財務金融系 註:原資管所+財金所zh_TW
dc.contributor.departmentDepartment of Information Management and Financeen_US
dc.identifier.wosnumberWOS:000320493400003-
dc.citation.woscount1-
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