标题: 火灾之营运持续管理系统建置-以某TFT LCD公司为例
A study of deploying Business Continuity Management Systems for fire loss – A case study of TFT LCD Company
作者: 陈玉峰
陈俊勋
Chen, Chiun-Hsun
工学院产业安全与防灾学程
关键字: 营运持续管理;价值链;营运模式;Business Continuity Management;value chain;business model
公开日期: 2009
摘要: 营运持续管理(BCM, Business Continuity Management)在近十年来已被企业认为重要且不可或缺的课题,尤其在一些灾难如集集大地震、911恐怖攻击及Katrina飓风之后。这些剧增的灾害也提高企业间及政府部门风险意识,并进一步促成营运持续管理标准的产生。其中主流以BS 25999-2为主,其由英国标准组织(BSI, British Standards Institution)于2007年发布的营运持续管理标准,这个标准随即引起众多风险经理的重视,因为这也是世界第一个可认证的营运持续管理标准。这个标准是依据戴明循环(Deming cycle,即PDCA循环),并采纳此标准前身PAS 56从数百个世界各地专家中得到的意见及经验。
由于越来越多来自客户的要求或依些国家政府规定,制造业导入BCM已渐渐成为必要条件,然而由于制造业流程复杂也导致建构BCM甚为不易。因为多数传统BCM做法是设计予资讯及银行等相对于制造业流程简单的相关产业,且是由下而上的建置方式。本研究藉由分析企业营运模式及产业价值链建构一套由上而下的BCM建置方法,并且藉由情境分析及营运模式分析找出可行之营运持续策略。
研究结论显示:(1)由于LCD厂产品变化较大,毛利较低,传统于多厂区投产之可能性较低,(2)产能移转为主要营运持续策略,(3)影响目标复原时间的关键为光罩及制具的准备。
Business Continuity Management (BCM) is considered as the significant and indispensable topic to enterprises in past decades particular following a series of disasters such as Chi-Chi earthquake, 911 terror attack and hurricane Katrina. The soaring hazards fast spread the risk awareness throughout the enterprises and government worldwide and trigger the initiative of BCM standards recently. BS 25999-2, a specification of BCM published by BSI (British Standards Institution) in 2007, it caught most of risk managers’ eyes immediately because it’s the first certifiable BCM standard. This standard is developed pursuant the Deming cycle (also known as PDCA cycle), and adopts hundreds of valuable feedbacks and employs practices from experts worldwide in previous version, PAS 56.
Conducting BCM for manufacturing industry becomes essential increasingly due to more and more inquires from clients and/or authority in some countries, however the complicated processes of it increases the difficulty on approaching the BCM development. Most of traditional approach is devised for IT and Banking related industry that composing fewer process compare with manufacturing one by a bottom-up approach. This study is set to develop an top-down approach of BCM by diagnosing business model and analyzing value chain thereof to provide an effective process for determining feasible BCM response and developing a BCM system for LCD manufacturing companies.
The study conclusion indicates that, (1) multiple sourcing of manufacturing is less likely for LCD industry due to changing product mix and least margin, (2) production transfer is one of the major business continuity strategy, (3) the most variable factor of recovery time objective is mask and tooling preparedness.
URI: http://140.113.39.130/cdrfb3/record/nctu/#GT079666524
http://hdl.handle.net/11536/43778
显示于类别:Thesis