以德菲法探討高職資訊科教師知識管理活動之研究－以新竹縣某國立及私立高職為例

Abstract

本研究旨在探討高職資訊科教師培養知識管理活動所需具備的知識管理層面內涵與途徑。研究方法採用德菲法，以文獻分析為基礎，進行相關文獻的探討，分析以問卷內容的基礎，共徵詢二所學校17位資訊科教師，共同進行德菲法調查研究，經二回問卷調查與統計分析後，歸納「高職資訊科教師培養知識管理活動所需具備的知識管理層面內涵與途徑」共5個層面，58個項面。

國內教育長久以來，國立學校的資源和私立學校的資源總是有懸殊的差距，國立學校不論在經費、設備、學生素質等因素皆較俱有優勢，在面臨國立學校的優勢及社會少子化的情形下，私立學校有必要更加努力的提升教學設備、教學品質和內容，發展學校自我特色，因此若能落實發展實踐符合學校組織文化、特色的知識管理系統，將有助於私立學校在眾多的競爭對手中，更具有競爭力。

本研究經由二次的問卷結果分析後，僅有少數的題項具有顯著差異而大部分的題項都沒有顯著差異，表示兩校資訊科教師在知識管理活動學習與應用上是具有一致性、且有高度相關的。大部分的題項沒有特別的顯著差異從某私立高工近幾年來學生檢定成果、及學校辦學績效等，和國立學校可說是不分上下。

This study discusses the knowledge management activities for vocational senior high school teachers. The research methodology is based on literature review and Delphi method to collect expert opinions. We collect 17 teachers’ questionnaires and run two times data collection processes. After using Delphi method analysis, this study has five different levels, 58 items in knowledge management activities for vocational senior high school teachers. In Taiwan, educational resources in public and private school have large amount differentiation. In public school, the resource granted from government is far more than private school, especially in funding, equipment, and student quality. In the long run, the competition will be higher because of lower birth rate in Taiwan. Private school must persuade for more teaching equipment, quality, and content to develop its own specialty and attract more students in the future based on efficiency knowledge management activities and systems. After two times Delphi method processes, we found that most of the items do not have significant because the public vocational senior high school and private one do not have too much different in knowledge management activities. In other words, these two schools have highly knowledge management activities in their own circumstance. We can find that private vocational senior high school has good performance in student computer skill testing score. This can prove that public vocational senior high school and private one has similar performance in teaching and skill training for students.