标题: 运用资讯服务管理与资讯安全管理建构企业资讯治理系统-以宏□公司为例
Constructing an Information Governance System Based on ITSM and ISMS - A Case Study on Acer Company
作者: 刘建志
杨千
管理学院资讯管理学程
关键字: 资讯服务管理;资讯安全管理;资讯治理;ITSM;ISMS;Information Governance
公开日期: 2010
摘要: 迄今大部份的企业已能意识到资讯技术带来的效益,成熟的善用资讯技术来协助企业的发展已是必然的趋势。经营绩效优良的企业,IT投资报酬率绝大部分都高于竞争对手,其最大因素在于IT治理人能善用资讯技术。资讯治理的目的,就是能清楚了解IT策略的目标、资讯资源的使用、风险冲击的趋避、业务流程的支援,法律法规的遵循。
本研究的重点,在探讨企业如何运用资讯服务管理(ITSM)与资讯安全管理(ISMS)建构资讯治理系统。协助企业实行资讯治理时,有效进行策略校准、流程改善与风险控制三大目标,并树立企业资讯治理的典范。
This study focuses on how to use IT services management (ITSM) and information security management system (ISMS) construction information management system.
So far the majority of enterprises have been aware of the benefits of information technology, and sophisticated use of information technology to assist in the development of enterprises is an inevitable trend. Operating performance of excellent enterprises, most of IT investment rate of return higher than competitors, the biggest factor is that people can make good use of IT governance of information technology. The purpose of information governance is to clearly understand IT policy objectives, the use of information resources, risk, rush to avoid impact, business process support, laws, and regulations. Assist the process of implementing IT governance, effective strategy calibration, process improvement and risk control of three major goals, and establish a model of enterprise information management.
URI: http://140.113.39.130/cdrfb3/record/nctu/#GT079864519
http://hdl.handle.net/11536/48629
显示于类别:Thesis