設計一個以代理人為基礎之協同架構應用於線上交易市集

Abstract

從產品製造到行銷的繁瑣過程中，企業經由網際網路完成細密的整合管理，以有效的回應市場需求並且縮短產品進入市場的時間。線上交易市集位於供應鍊與需求鍊的交會，能夠作為企業間資源分配最佳化交易效率提昇的協同作業平台。企業透過線上交易市集進行採購買賣，將能夠降低相關處理成本、增加企業銷售營收、迅速提供產品最新訊息、及縮短產品開發時間。然而每個參與企業的內部流程與資料格式不盡相同，造成企業與線上交易市集必須依賴人工的方式整合彼此作業流程。 本論文提出一個以代理人為基礎的協同架構，藉以整合企業內部與線上交易市集的作業流程。這個架構包含工作流程系統、協同代理人系統、通用商業訊息與線上交易服務平台，利用可延伸性標示語言作為商業訊息詞彙及標準處理程序的格式。本研究結果可以提供(1)執行跨企業交易程序(2)轉換交易訊息格式(3)追蹤交易訊息狀態的功能。企業能夠在不需要大幅變更內部資訊系統的情形下，參與線上交易市集進行多對多互動合作，並能夠即時得知交易的狀況、管理企業間的交易行為、及分享企業間在商業上的資訊。

Specialized business-to-business Internet electronic markets deliver substantial value to companies including greater liquidity, better pricing, and faster transactions. The electronic marketplace sits on the intersection between supply chain and demand chain and makes it be the business collaborative platform where resource allocation optimizing and efficiency improving occurs simultaneously. The electronic marketplaces can help companies reducing cost structures by accessing stable venues with market pricing to fulfill short-term commodity needs. However, the variances in business processes and data format between trading partners cause the overhead cost and time cousumption. This thesis proposes an agent-based framework to integrate processes between businesses and electronic marketplace. This framework is composed of workflow systems, collaborative agents, common business language, and eletronic marketplace service paltform. The business vocabularies and interpartner processes used to communicate between trading partners are defined as XML-based format. The result of this framework provides three functions including (1) process executing (2) message transforming (3) business transactions tracking and management. Trading partners can integrate inter-organizational processes without dramatically rewriting their legacy system.