我國資訊通信科技指標之研究

Abstract

為審視因資訊通信科技而迅速改變的世界，以及追蹤各國政府資訊通信科技計畫和行動的有效性，國際主要的研究機構紛紛發表與資訊競爭力有關的關鍵指標，作為衡量各國資訊通信科技應用與發展的程度。然而，目前國內探討資訊通信科技指標之研究並不多見，本研究希望透過資訊通信科技指標之建立，瞭解台灣資訊通信科技發展現況，並加入歐盟資料，以評估我國資訊通信科技發展之結果。 本研究以電子商務成熟模型發展資訊通信科技指標之構面，並透過相關文獻理論內涵，建構完成11項評比指標，包括每百人個人電腦數、每百人行動電話用戶數、每百人網際網路用戶數、每百人連網主機數、家庭擁有電腦比率、家庭上網普及率、企業使用電腦比率、企業連網比率、企業建構網站比率、企業線上採購比率及企業線上銷售比率等；評估我國與歐盟國家資訊通信科技發展之程度，係以主成分分析法產生指標評比指數值，再透過集群分析法整合各構面之表現，以獲得各國資訊通信科技發展之結果。 研究結果顯示，我國與歐盟國家在資訊通信科技的表現可分成三集群，分別為集群一：包含丹麥、德國、荷蘭、芬蘭、瑞典及英國等六國，可劃分為「ICT高度發展群」；集群二：包含義大利、盧森堡、奧地利及台灣等四國，可命名為「ICT中度發展群」；集群三：希臘、西班牙及葡萄牙等三國，可命名為「ICT低度發展群」。

To scan the rapidly changing infocomm landscape as well as to track the effectiveness of the government’s ICT programmes and initiatives, the key indicators of information are issued by many international organizations for measuring the countrys’ degree of information and communication technology. However there is little research concerning Information and Communication Technology Indicators at present; therefore the purpose of this research is to construct Information and Communication Technology Indicators, understand the Taiwan’s situation of Information and Communication Technology development, and compare with the data of EU to evaluate the Taiwan’s result of Information and Communication Technology development. In this research, the Maturity of electronic commerce model is used as a conceptual framework, and it is built of 11 indicators. The evaluation of national development degree of information and communication technology is through the output of each concerns’ single index by the principle component analysis method and by the cluster analysis method, integrates these outputs to gain the whole national ICT development evaluating results. The results show: The whole national competitiveness evaluation, by the classifying results, the three national competitiveness clusters of Taiwan and EU: Cluster 1 is named as “ The leading group”, including Denmark, Germany, Netherlands, Finland, Sweden and U.K.; Cluster 2 is named as “ The developing group”, including Italy, Luxembourg, Austria and Taiwan; Cluster 3 is named as and “ The unpolluted and lower development group” , including Greece, Spain and Portugal.