跨運具轉乘縫隙之指標

Abstract

一套完整的的公共運輸系統對於先進國家是重要的公共政策之一，完善的公共運輸系統，可以滿足民眾基本行的需求。「轉乘」是在使用公共運輸過程中必然發生的行為，若能夠將轉乘的不變性降到最低，將可有效提昇民眾使用公共運輸的意願。因此，「無縫轉乘」的觀念漸漸形成，目標在於降低轉乘點的縫隙，提昇公共運輸服務水準，進而提高公共運輸的使用率。 本研究探討跨運具間的轉乘點的縫隙所在，並針對所產生的縫隙發展出一套簡單易算且有理論基礎的評估指標，以判斷出縫隙的嚴重程度。本研究亦將不同面相的縫隙做整合，提出一綜合指標。透過這些指標，相關單位可以判別縫隙之所在，並據此研擬可行的改善方案。

Well-developed and efficient public transport systems are adopted as one of the important public policy in many countries. A comprehensive public transport system can meet the basic transportation needs of the people. However, transfer is unavoidable when public transport is used as the main carrier. The concept of ”Seamless transportation” gradually formed aiming to reducing the “transferring gap” and to improve the service quality of public transport systems. The main contribution of this research is to identify these “transfer gaps” from various aspects and offer a theoretical and easy-to-implement mechanism to evaluate these gaps. An integrated index is also proposed to fusion the gaps found in different aspects. Based on these index values, gaps can be identified easily and effective action plans can be drawn.