标题: 个人文件夹组织环境之文件推荐研究
A study of Document Recommendation in Organizations with Personal Folders
作者: 黄秋雯
刘敦仁
Dr. Duen-Ren Liu
资讯管理研究所
关键字: 知识管理;知识分享;文件推荐;个人文件夹;Knowledge Management;Knowledge Sharing;Document Recommendation;Personal Folder
公开日期: 2004
摘要: 知识分享是企业组织进行知识管理以保持竞争力之重要活动。在组织中,知识工作者通常会建构个人文件夹来储存与整理知识文件。在个人文件夹的组织环境中,如何分析其他同侪文件夹的知识文件,以提供知识工作者所需知识文件,进而达到知识分享为一重要的研究议题。推荐机制已经成功的应用在推荐产品或是电影,本研究运用推荐技术从他人文件夹选取知识文件,以推荐知识工作者所需文件至其个人文件夹。本研究提出了以内容为基础之过滤、合作式过虑与混合式过虑方法,并且进行实验以验证各个方法之推荐品质。实验结果显示出混合式推荐方法优于其他方法。
Sharing sustainable and valuable knowledge among knowledge workers is a prominent activity of knowledge management. In organizations, knowledge workers usually have their own personal folders that store and organize needed codified knowledge (textual documents) in taxonomy. In such personal folder environments, providing knowledge workers needed knowledge from other workers’ folders is important to facilitate knowledge sharing. Recommendation techniques have been successfully used in various applications to recommend items such as movies and products to individual user. This work adopts recommendation techniques to provide knowledge workers needed textual documents from other workers folders. Several approaches have been investigated and proposed, including content-based filtering, collaborative filtering and hybrid approaches for recommending textual documents in personal folder environments. Experiments are conducted to verify the performance of various methods using data collected from a research institute laboratory. The experimental result shows that the hybrid approach outperforms other methods.
URI: http://140.113.39.130/cdrfb3/record/nctu/#GT009234513
http://hdl.handle.net/11536/77161
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