歐洲及亞洲主要電信企業之營運績效評估

Abstract

本文藉由檢視企業生產之設備和人力兩項資源與企業營收之關係，來 探討42 家歐洲和亞洲主要電信業者之績效，其中包括18 家亞洲業者和24家歐洲業者。研究方法採用DEA (Data Envelopment Analysis) 模型探討2000 年到2004 年各業者每年的整體技術效率、純粹技術效率和規模效率，並利用曼惠特尼U 檢定方法，確認不同業者之效率差異。研究結果顯示，規模大之業者具有較高之經營效率，跨國電信業者也都具有較高之效率，行動電信業者之效率優於其他電信業者，歐洲業者之效率優於亞洲業者。

This paper examines the efficiency of major Asian and European telecos during the period 2000~2004, Data Envelopment Aanalysis (DEA) is used to compute the efficiency of these 42 companies including 18 Asian and 24 European firms. We use Mann-Whitney U Test to test whether or not significant differences exist among the efficiency scores of these telecos. Our major findings are as follows: 1. Telecos with wider scope and transnational business have better efficiency. 2. Mobile telecos have better efficiency than others. 3. European telecos have better efficiency than Asian telecos.