電子製造業Workflow kernel的開發及導入效益探討

Abstract

在西元1999年至2000年時，世界經濟正值巔峰，台灣剛好也搭上了這班列車，而且台灣的所創造出來的成就，正是以高科技產品的產值所創造出來.

然而西元2000年後，世界經濟衰退，在台灣生產的產品成本優勢不在，為了降低生產成本，國內生廠工廠紛紛西進大陸，在西進大陸設生產工廠同時，除了生產產品成本降低外，如何整合台灣設計在大陸生產的模式之下，彼此間的資訊流程溝通協調更精準，讓產品品質更好,快速的把產品交至客戶手中呢?

當以降低生產成本後，為了求快速企業成長而合併其它公司時，又如何讓被合併公司能快速到和母公司的公司文化及資訊流程能迅速整合呢?

基於這些問題，公司需求的不僅是電話，e-mail或紙張等的傳統式的溝通方式，更重要的是需要一套符合公司現況使用流程作業系統，目地就是為了不因兩岸的空間的隔和，讓彼此的溝通更通明化、更有準則依據、下達命令更明確，產生更精準快速把貨品交至客戶手中.

本研究的目地就是要創造出一套最符合公司文化及需求的Work Flow Kernel ，並能應付各種需求及快速導入A電子公司的工廠和子公司.

Since the advantage of low production cost id not existing any more for companies based in Taiwan due to the global manufacturing approach, how to reduce the production costs effectively is a critical issue for most of the manufactures. In the mean time, the communication of research and design, human resource management, customer support service, and daily operations across the international boundary also become important in order to achieve the goal of making the accurate daily support, create good quality products and providing products more quickly for customers. At the same time, companies usually grow up by merging other companies to quickly catch up the speed of innovation and production. How to integrate information & culture quickly between each other also need to be studied. The purpose of this research id to make a suitable workflow development that can fit company culture requirement and handles daily demands and lead into manufactory & sub-company rapidly for Taiwanese electronic industry. The developed workflow fits the need of WfMC which specify the requirement of process definition tools, Workflow client applications, invoked applications, other WFMS enactment service and administration & monitoring tools. By suing the workflow control, the case company efficiently reduces the inventory level, production cost up to 10% within one year testing period.