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dc.contributor.authorHung, Ying-Hsunen_US
dc.contributor.authorChou, Seng-Cho T.en_US
dc.contributor.authorTzeng, Gwo-Hshiungen_US
dc.date.accessioned2014-12-08T15:11:39Z-
dc.date.available2014-12-08T15:11:39Z-
dc.date.issued2011-05-01en_US
dc.identifier.issn0167-9236en_US
dc.identifier.urihttp://dx.doi.org/10.1016/j.dss.2010.11.021en_US
dc.identifier.urihttp://hdl.handle.net/11536/8937-
dc.description.abstractThis paper aims to clarify the misunderstanding of high expenditure on knowledge management systems adoption, and provides a novel approach for the most emergent knowledge management components to catch up to the pace of their rivals for the late adopters of knowledge management systems. This paper adopts MCDM (Multiple Criteria Decision Making) approaches to solve this KM adoption problem, and ranks the gaps of the KM aspects in control items to achieve the aspired level of performance. The findings demonstrate that the knowledge management gaps within the service industry are higher than the gaps within the IC (Integrated Circuit) and banking industries. After normalization and computation, the knowledge management gap of the service industry is 0.4399(1), the knowledge management gap of the IC (Integrated Circuit) industry is 0.3651(2), and the knowledge management gap of the banking industry is 0.2820(3). The findings also show that the criteria for weighting in different industry sectors are quite different; and the adoption strategies for different industry sectors should be considered separately according to the SME industry sectors. (C) 2010 Published by Elsevier B.V.en_US
dc.language.isoen_USen_US
dc.subjectKnowledge Management (KM)en_US
dc.subjectSmall and Medium Enterprises (SME)en_US
dc.subjectMultiple Criteria Decision Making (MCDM)en_US
dc.subjectKnowledge management adoptionen_US
dc.subjectKnowledge management assessmenten_US
dc.titleKnowledge management adoption and assessment for SMEs by a novel MCDM approachen_US
dc.typeArticleen_US
dc.identifier.doi10.1016/j.dss.2010.11.021en_US
dc.identifier.journalDECISION SUPPORT SYSTEMSen_US
dc.citation.volume51en_US
dc.citation.issue2en_US
dc.citation.spage270en_US
dc.citation.epage291en_US
dc.contributor.department管理學院zh_TW
dc.contributor.departmentCollege of Managementen_US
dc.identifier.wosnumberWOS:000290193100005-
dc.citation.woscount18-
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