以網際網路技術為核心之模組化多功客服中心系統 (II)

標題:	以網際網路技術為核心之模組化多功客服中心系統 (II) Modularized Web Based Call Center Planning and Development (II)
作者:	張力元交通大學管理科學系
公開日期:	2002
官方說明文件#:	NSC91-2416-H009-003
URI:	http://hdl.handle.net/11536/93205 https://www.grb.gov.tw/search/planDetail?id=739534&docId=140135
Appears in Collections:	Research Plans

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