顧客服務管理 : CRM實戰理論與實務

Full metadata record

DC Field	Value	Language
dc.contributor.author	張力元	en_US
dc.contributor.author	Trappey, Charles V	en_US
dc.date.accessioned	2014-12-16T08:15:09Z	-
dc.date.available	2014-12-16T08:15:09Z	-
dc.date.issued	2007	en_US
dc.identifier.isbn	9789576096808	en_US
dc.identifier.uri	http://webpac.lib.nctu.edu.tw/F/?func=item-global&doc_library=TOP01&doc_number=001039323	en_US
dc.identifier.uri	http://hdl.handle.net/11536/107143	-
dc.language.iso	zh_TW	en_US
dc.publisher	華泰文化	en_US
dc.title	顧客服務管理 : CRM實戰理論與實務	zh_TW
dc.title	Customer relationship management	en_US
dc.type	Books	en_US
Appears in Collections:	Books

APA	張., & Trappey, C. V (2007). 顧客服務管理 : CRM實戰理論與實務. http://hdl.handle.net/11536/107143.
Bibtex	@article{張力元 and Trappey2007顧客服務管理, title={顧客服務管理 : CRM實戰理論與實務}, author={張力元 and Trappey, Charles V}, journal={http://hdl.handle.net/11536/107143}, year={2007}, url={https://ir.lib.nycu.edu.tw/handle/11536/107143?mode=full}, }