A Study of Using Smart Digital Content Technology in Retail Stores

Abstract

The main purpose of this study is to identify the critical factors that affect shopping intention of consumers while using smart digital content technology at a retail store. Through verifying the factors in the test model proposed by this study based on the technology acceptance model, we performed structural equation modeling method to test the model and collected data from 209 customers to evaluate the proposed model. The results of this study strongly support that the simplification of user interface and proper information feedback are the important factors to affect the customer\'s intention to use smart digital content information technology.