標題: Discovering role-relevant process-views for disseminating process knowledge
作者: Shen, MX
Liu, DR
資訊管理與財務金融系 註:原資管所+財金所
Department of Information Management and Finance
關鍵字: process knowledge;knowledge management;knowledge dissemination;workflow management
公開日期: 1-Apr-2004
摘要: Workflow technology supports the management of organizational process knowledge. However, workers (representing organizational roles) cannot easily obtain a global view of a complex and large workflow. This work proposes a process-view based dissemination of process knowledge to address this problem. A process-view is an abstracted process derived from a physical process, and can provide adaptable task granularity. The relationships among tasks, roles and operations, as specified in role-based access control systems, are used to evaluate the degrees of relevance between roles and tasks. Next, a novel algorithm is proposed to generate automatically role-relevant process-views based on degrees of relevance. Knowledge management systems can thus disseminate abstracted process knowledge through process-views for those roles in a complex workflow. (C) 2003 Elsevier Ltd. All rights reserved.
URI: http://dx.doi.org/10.1016/j.eswa.2003.09.002
http://hdl.handle.net/11536/26900
ISSN: 0957-4174
DOI: 10.1016/j.eswa.2003.09.002
期刊: EXPERT SYSTEMS WITH APPLICATIONS
Volume: 26
Issue: 3
起始頁: 301
結束頁: 310
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