探討遠距離情侶在互動電視上的社會互動設計特徵

Abstract

近幾年來，數位電視已經慢慢興起並可能成為新一代的家庭數位中心。數位電視跟傳統電視除了頻道增加外，亦可提供資料傳輸、隨選視訊、線上購物、電子銀行、互動廣告跟及時新聞等服務。在現在宅經濟時代，這些服務可以提供許多便利性，讓我們在家也能進行平常要外出的活動。因此人們與電視互動的行為從被動式的資訊收看轉變成主動式的服務互動；而這樣的轉變可以幫助遠方的人們透過數位電視進行互動式的行為。現在越來越多的家庭、情侶因為學業或工作的關係需要分隔兩地，而這樣的時間和空間隔閡往往會對彼此關係造成影響。因此，本研究希望以使用者為中心去探討遠距離族群平常相處時在親密性遇到的問題，來發展適合遠距離戀情族群在數位電視上的社會互動設計特徵。其中我們根據對遠距離族群在親密性向度發展過程的深度訪談可整理出以下五個主要問題；分別是缺乏時間共享、缺乏溝通品質、缺乏分享（話題、資訊）、缺乏身體親近性、以及缺乏安全感等。並希望藉由數位電視的特性和技術來發展適合遠距離情的社會互動設計概念。其中本研究在此針對遠距離的問題提出七個設計概念去輔助遠距離戀情者去維繫他們的感情。

Recently, digital TV has spring up and become new generation digital family center. Compare Digital TV with traditional TV, there are some difference between them, for example, Digital TV can provide service such as information transmission, video on demand, e-shopping, e-band, interactive commercial, real time news and have more channels. In now Stay-Home Economy era, these service can provide convenience that we do the same things we usually do outside. Therefore, the interaction between TV and people change from passive information view to active service interaction. These changes can make people behave interactive by using Digital TV. Now more and more people such as friends, family are separated because their school work and work. It would affect each other’s relationship. Therefore, we want to develop design features on interactive television’s social interaction for Long-Distance lovers by asking their problems in their daily intimate relationships with user-centered method. We can find the major five problems such as lack of timing sharing, lack of communication quality, lack of information sharing, lack of body closeness, lack of reliance in our interviews. Base on these problems and digital TV’s technology, we can explore seven design features to maintain their relationships.